Justice Department Sues SeaWorld and Other Theme Parks over Wheeled Walker Ban

# Justice Department Sues Theme Park Company Over Wheelchair Ban

The U.S. Justice Department filed a lawsuit against United Parks & Resorts Inc. and its subsidiaries on March 26, 2026, alleging the company discriminates against guests with disabilities. The company operates 12 parks nationwide, including SeaWorld Orlando, Busch Gardens Tampa Bay, and Discovery Cove Orlando. The lawsuit challenges the company's policy banning guests from using wheeled walkers with seats, commonly known as rollators.

The Civil Rights Division and U.S. Attorney's Office for the Middle District of Florida claim the ban violates Title III of the Americans with Disabilities Act, which requires equal access for people with disabilities at public accommodations. The lawsuit was filed in response to complaints from multiple individuals with disabilities, including children and veterans, who were denied park entry with their mobility devices.

The complaint alleges the company also imposes discriminatory surcharges on guests with disabilities through rental fees and refuses to reasonably modify policies to accommodate disabled visitors. The Justice Department is seeking a court order requiring the company to cease discrimination, modify its policies, provide staff training on ADA requirements, pay monetary damages to affected individuals, and pay a civil penalty.